CRS Technologies Proudly presents Mobile Application for Channel Manager

CRS technologies India Pvt Ltd has recently made announcement about the launch of the Mobile Apps of its ground-breaking software technology WebCRS Channel Manager, also known as WebCRS Travel Portal Manager.

WebCRS TPM APP

An innovative technology for management of online distribution channels in the Hospitality industry, WebCRS Channel Manager (Travel Portal Manager) from CRS Technologies India Pvt Ltd helps the accommodation service providers, of different type and size in/with effective hotel online distribution and sales, via Online Travel Agencies (OTA) and third-party hotel booking sites.

WebCRS Hotel Channel Management System helps the hoteliers connect to online distribution channels, enabling them manage the booking extranets (OTA management) from a single interface with less effort and time.

Speaking about the WebCRS Channel Manager MobileApps, for OTA management and Hotel distributions, the Director at CRS Technologies India Pvt Ltd, Anna George said, “With this mobile application, the hoteliers would be able to have better control of their electronic distribution.”

WebCRS Channel Manager (Travel Portal Manager) has been transforming the way, the accommodation service providers manage their properties and/or the online hotel distribution channels, to improve the business performance and outcomes.

For queries and consultation related to WebCRS Travel Portal Manager (Channel Management System), contact CRS Technologies India Pvt Ltd at info@webcrs.com.

How to win back Direct Guests from OTA’s

Hoteliers its time that you win back your direct guests.
Hoteliers think that it is a very difficult task to get direct guests when compared to the guests coming from OTA’s. They imagine that a huge amount of money has to be spend in terms of online advisement to be at par with the OTA’s. But the fact is that by just being creative and optimizing your rates and availability you can get direct guests and increase your profit.

Here are some ways to win back your direct customers.

1.    Create a Direct booking button on your Website

Get a direct booking facility on the website with option to make online payments through credit cards, debit cards or   net banking. If it is for a hotel chain then give the direct guest to create his/her own packages by selecting the destinations, properties, room types and activities. Also give  give them facility to book cabs and add on services, which cannot be offered by the OTA’s

2.    Give promotions to guest booking through OTA’s      

When a guest has come through any channel other than direct booking give him a promotional incentive for his next booking which can either be a 10% discount or a complementary wifi or complementary pick up . This will make the guest to book directly with the hotel for the next time or he would refer anyone to take this promotion    

3.    Direct booking Incentives

Always incentivize your direct guest with any kind of extra services at the time of check out like offering a fruit basket or giving a direct discount on the booking for the next reservation, which will improve the direct bookings.

Conclusion

Hoteliers have more profit from the direct guests when compared to other channels so encourage hotel staff to boost the direct booking so that better revenue and better profits are made.  Give special training to hotel staff so that they concentrate more on the direct bookings and educate them about  the benefits they also gain for bringing in more direct guests.

At WebCRS, we provide solutions to increase the direct bookings of hotels by automating the whole process of sales and reservations. Our central reservation software has the capability of revenue management, promotional activities for the hotels as well as also distribute the inventory to any other distribution channels. For more details and demo of the product visit www.webcrs.com